Elderly Community Care Service Vouchers adopt the principle of "those who can afford to pay more" and are jointly funded by the holder and the government. The government will conduct a means assessment based on the income of the elderly and their family members (parents, children, and spouse living together in Hong Kong), and refer to the average monthly income of the family household in the three months before submitting the application to determine the proportion of fees that the elderly need to pay, that is, the co-payment level. It should be noted that the assets of the elderly family household are not taken into account.

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The "Community Voucher Issuance Notice" will show the voucher holder's co-payment level, which has 6 levels, namely 5%, 8%, 12%, 16%, 25% and 40% of the service package value. Elderly people only need to pay the proportion of their co-payment level, and the rest will be borne by the government.

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How much is the community voucher worth?

In 2024-25, the maximum face value of each community voucher is $10,455 per month and the minimum face value is $4,372 per month. Elderly people can flexibly use community vouchers of different face values to purchase service packages according to their needs. The face value of community vouchers will be adjusted annually according to the comprehensive consumer price index.

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Community voucher quota?

The community voucher has been regularised since September 2023. To meet the needs of more elderly people, the Government has increased the number of community vouchers. The number of beneficiaries has increased from the original 8,000 to 10,000 in 2023-24, and further increased to 12,000 in 2025-26.

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Choose a government-recognized organization

Only approved service units, service items and services within the value of the community voucher under the community voucher scheme can receive government funding. After successfully obtaining the community voucher, the elderly can visit the Social Welfare Department's Elderly Information Website or log in to the Online Elderly Service Voucher Information System to search for the list of approved service units in the area where they live and view more detailed information.

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Ying Ying Xuan - Elderly Community Care Service Voucher Approved Service Unit

Cherry Inn has been committed to providing diversified and high-quality community care services for the elderly. The service covers all 18 districts in Hong Kong and is one of the approved service units for the Social Welfare Department's Elderly Community Care Service Voucher. Elderly voucher holders can use the services provided by Cherry Inn , including physical therapy, nursing, cognitive training, speech therapy, home delivery of meals, etc., so that the elderly can receive care in the community and relieve the financial and care pressure of the family caregivers.